General

If you want to order something, it is necessary to leave your personal details. Because we can imagine that you would like to know why we need your personal information and what we do with it, we will gladly tell you. If you still have questions after reading this page, please contact our customer service.

Security

We keep all data that you leave with us securely locked. There may be reasons why we give your information to a third party. Below you can read why and when we do that. The moment you submit data to a third party, we require that it treats your data just as carefully as we do and only uses it for the purpose for which it was received. The moment you have doubts about this or the feeling that this does not happen you can contact our customer service.

Delivering your order

For your order we need your name, e-mail address, address (es), payment details and sometimes your telephone number. With that we can deliver your order and keep you informed about your order. We also give your details to others if necessary for an order, for example to delivery services.

Your account

In your account on https://poetree-kids.webshopapp.com we save the following information: your name, address (es), telephone number, e-mail address, delivery and payment details. This means you do not have to enter the data every time. Data about previous orders is also saved.

Customer service

Our customer service can be reached by e-mail. In order to be of service to you quickly, we use your data and make notes that we keep. So this information is known to us if you call us again. This information can help us improve our services. Sometimes it can be the case that we have to use a third party to answer your questions then they might use your data for that purpose.

Newsletters

You can stay informed of our offers and our news by signing up for our newsletter. For this we use your name and e-mail address. If you no longer wish to receive newsletters, you can unsubscribe.

What do we do not do with your data?

Poetree Kids will never sell your data to third parties. We also never use your details to offer different prices than other visitors. All our visitors see the same prices for our items.

Are your data not correct or do you have other questions? Please contact our customer service at the time that something is wrong or if you want to request something.